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Johnsons Photopia

September 2012

Privacy Policy for www.johnsons-photopia.co.uk


In this Privacy Statement reference to “we” or “us” are to: -

Johnsons Photopia Limited.
Hempstalls Lane
Newcastle Under Lyme
Staffordshire, ST5 0SW.
Telephone: +44(0)1782 753300
Fax: +44(0)1782 753377

Your privacy is important to us and we have taken measures to ensure that we protect your personal information and let you know how we use it and the procedures that we have in place to safeguard your privacy.  We will set out below how we will use your information, in accordance with the Data Protection Act 1998.

Collection of Data

In order to provide you with the service you require it may be necessary for us to collect information about you.

When you contact us with an enquiry, we may need to know your name, telephone number, address and email address. This allows us to process and fulfill your enquiry. Any information that is not required to fulfill your enquiry you have the option of withholding.

If we have trouble processing your enquiry we will contact by email first, if unsuccessful then by telephone. We ask for your telephone number so that we can contact you urgently if there is a problem with your enquiry. We may also disclose your information if we are required to do so by or law or regulation.

We may also retain any information you provide us by way of feedback from time to time about our Web site and the goods and services we provide.

When requesting brochures, further information or to join our mailing list we need to know your name, address and email address this will ensure that you receive the correct information.

We will need to pass some of your details to third parties involved with the request process, such as post/carriers.
We do not sell, rent or exchange your personal information with any third party for commercial reasons. We may however disclose your information where required by law or to any regulatory body or where we believe this to be appropriate in relation to any criminal or fraud related investigation.

We may collect information and statistics for the purpose of monitoring the use of our Web site. This is so that we can make improvements and developments to the Web site, but these statistics will not include information that can used to identify particular individuals.

Use of Cookies

The use of Cookies is limited to search engine use only such as Google Analytics.

Informing you of offers

If you have requested to join our mailing list we may also contact you by email or post to inform you of other new services, products, competitions or special offers that you might find interesting. If you decide that you wish to be removed from our mailing list please send an email clearly stating remove to Marketing We will then remove your details from our database.

We may issue promotional codes that will entitle you to special promotions and discounts from time to time. When you enter a promotional code, we will ask you for your name and email address to validate the promotional code.

Third Party Sites

We are not responsible for the practices of other websites or their privacy policies even if you access them from our Web site. We recommend that you check each third party website privacy policy yourself when you visit it.

If you visit our Web site from a third party's website we recommend you also check that third party website privacy policy and practices. Should you have any queries, please contact the owner of that third party website.


We are committed to protecting the privacy needs of children. We do not target our websites to children under 18.

It is our policy to not knowingly collect or maintain personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through this Website. If you are under the age of 18 and have already provided personally identifiable information through the site, please contact (or have your parent or guardian contact) us immediately using the Contact Form, so that we can remove such information from our files.


If we decide to change our privacy policy, we will post those changes on this page and may post the changes on other pages of the Web site so that you will be aware of all the information that we collect and how we use it at all times. Your continued use of our service signifies that you consent to any such changes.


If you have any questions about privacy policy please contact us by completing the Contact Form.


You have rights, under the Data Protection Act 1998, to ask for access to personal information we hold on you. Please note that if you wish to request a copy of information held on you, we may ask you for proof of identity.